Joo Casino

Joo Casino - individual and international approaches

Under Banking, Joo Casino looks at the currencies accepted and the different payment methods. The online casino is extremely international and accepts not only Euros, but also US Dollars, Canadian Dollars, British Pounds Sterling, and Danish, Swedish and Norwegian Kroner. Our experience at joo casino is that if you want to make a deposit, you can do so via credit or debit card, EcoCard, Neteller and Skrill. The online casino recently began accepting bitcoin deposits. Oddly enough, we found no indication that Sofort Banking and regular transfers are accepted. What we also noticed: there is no indication of a minimum amount or commissions. Normally one would assume that there is no commission when making a deposit.
 
When it comes to payouts, things look different again. Players can receive payouts through Neteller, Check Payment or Sofort Banking. Depending on the payment method, there is no withdrawal fee or up to 30 euros. Unfortunately, this can be a serious disadvantage that discourages various players. Another drawback: withdrawals are only made on Tuesdays and Fridays, so waiting times can be longer. Third hurdle: withdrawals are only possible from a minimum amount of 100 euros. This means that the payment options at Joo Casino are very limited and not very convenient for customers. There really is still a lot of room for improvement.

Joo Casino is appreciated everywhere!

To enjoy a safe gaming experience, players should make sure that the online casino has a valid license. Joo Casino can provide proof of such a license. Not only is the operator headquartered in Curacao, but the licensing takes place in Curacao. In order to be licensed in Curacao, online casinos must meet strict requirements. Since the Curaçao license is generally highly regarded, it is also valid for players from Australia. In this way, players in this country can rely on the regulation of the Curaçao gambling supervisory authority and benefit from fair gaming and safe payouts. More information about the license can be requested directly from Joo Casino.
 
In addition to its existing license, Joo Casino is also committed to responsible gambling. The online casino only allows access to players of legal age, and has two programs designed to detect and protect minors. NetNanny and Gamblock programs are specifically designed for this purpose. In addition, the Joo Casino website has helpful tips on how to monitor and check your gambling behavior. Players can set specific times and betting limits. If this doesn't help either, each participant has the option to exclude themselves from playing at Joo Casino.
 
Support and customer service: 24/7 chat + hotline
When it comes to customer service, Joo Casino is truly exemplary. The online casino is available 24 hours a day, 7 days a week. The fastest way to reach a staff member is through chat. With one click, you can open the chat, and in a few seconds you will be contacted by a support staff member. The only downside: all support is only available in English. If you don't want to use live chat, you can email support. Especially cool: at Joo Casino, you can also reach them by phone. The online casino offers a toll-free hotline that can also be reached 24 hours a day - couldn't be better.
 
Even though the Joo Casino website contains important information such as terms and conditions, privacy policy and website operator address, one important point has been omitted: frequently asked questions. Perhaps Joo Casino relies on its 24/7 availability and believes that direct contact with customer service staff is more helpful. Nevertheless, the fact that we don't use the FAQ is a distinct disadvantage for us.
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